The Myth About Security Guards “Not Being Allowed to Touch People” – What’s the Truth?

A common misconception among the public — and even some clients — is that security guards are not allowed to physically touch or restrain people. In Canberra and across Australia, this misunderstanding can lead to confusion around what guards can and can’t do, especially when tensions escalate.

Let’s set the record straight.

✅ What Security Guards Can Do – Legally

Security guards are legally permitted to use reasonable force to protect themselves, others, and property — if the situation requires it. This includes:

• Escorting aggressive or trespassing individuals from private property

• Detaining someone who is committing a criminal offence (known as a citizen’s arrest)

• Physically intervening to stop a fight, theft, or damage — but only using proportionate force

In other words, security officers are not powerless. While they aren’t police, they are licensed professionals trained to respond appropriately when needed.

❌ What Security Guards Cannot Do

Security guards in Canberra (and throughout Australia) do not have police powers. That means:

• They cannot use excessive force

• They cannot conduct a strip search

• They cannot detain someone indefinitely

• They cannot act outside the scope of their training and authority

Their powers are tied closely to the principle of reasonable and justifiable action — and every use of force must be able to withstand legal scrutiny.

Why the Myth Persists

Much of the myth comes from social media, movies, or situations where untrained or underqualified guards acted improperly. Unfortunately, those rare incidents paint a false picture of how professional security companies like Blackhawk Logistics operate.

How We Handle Conflict at Blackhawk Logistics

At Blackhawk Logistics, our guards across Canberra and Queanbeyan are:

• Licensed by the ACT Government

• Trained in conflict resolution and de-escalation

• Equipped to respond proportionately and within the law

• Fully insured and accountable for their actions

  
  

Our guards are taught that force is a last resort, not a first response. We emphasise communication, presence, and professionalism to control situations without confrontation whenever possible.

Final Word

The idea that security can “do nothing” or “aren’t allowed to touch anyone” is outdated and inaccurate. With the right training and within the boundaries of the law, security guards play a vital frontline role in keeping Canberra’s people and property safe.

Want licensed, trained, and professional security for your site or event?

📞 Call: 02 6108 3644

📧 Email: security@blackhawklogistics.com.au

🌐 Visit: www.blackhawklogistics.com.au